The whole package, customized for you
Patient engagement software for specialty practices that consolidates and automates … well, pretty much everything.
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Learn more about Promptly’s capabilities, then request a demo to see how we can create a custom plan to help your specialty practice.
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Promptly's customizable set of tools lets you create a fully personalized patient and team experience
We integrate with your existing practice management or electronic health record systems, supercharging them so you can do everything you need—from patient communication and patient scheduling, to patient collections and practice management—in one convenient place.*
*And here’s the kicker: It’s actually easy to use.
A full suite of features at a price that works for you
Real-time integrations with leading healthcare practice management and electronic health record systems
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Full-service onboarding + support that never leaves you hanging
We get it—switching to a new system and learning different ways of doing things can be daunting. But we’re your partner—not just a vendor—and our dedicated team will help you every step of the way. We’ve hit that sweet spot of being big enough to scale and act quickly, but still small enough to maintain one-on-one relationships.
You’re not just a number to us, and we won’t be a faceless service to you.
Patient engagement software FAQ
What is patient engagement software?
Patient engagement software is technology that automates communication and administrative tasks between your practice and its patients. The best solutions empower you to manage the entire patient journey, including scheduling, reminders, digital intake, payments, and follow-up. Leading solutions enable your practice to reduce manual work for your staff while creating a modern, convenient experience for your patients.
Why is patient engagement important?
A disconnected patient is a lost patient. When patients feel seen, heard, and respected—not just like a number on a chart—they build trust. That trust is the key to a healthy practice.
Effective patient engagement stops no-shows (our practices see rates as low as 4%), gets bills paid faster, and converts one-time visitors into loyal patients who leave 5-star reviews. It's not just “nice-to-have.” Instead, it's the vital sign of your practice's success, driving its longevity..
What are the benefits of using patient engagement software?
- For staff:
- It automates your most repetitive, manual tasks like making reminder calls, retyping patient data from clipboards, and mailing paper bills.
- By automating reminders, software drastically reduces costly no-shows.
- The software intelligently fills last-minute cancellations from an automated waitlist, ensuring your providers' schedules stay full and productive.
- For patients:
- When patients can easily access their information, confirm appointments, and understand their bills, they feel more informed, in control, and satisfied with their healthcare experience.
- Convenience is key. Patients can schedule appointments online, fill out their forms from their own phone, and pay their bills in seconds via a text message.
- Modern platforms don't require patients to download another app or remember a clunky patient portal password.
Why should we choose Promptly over other patient engagement software?
We're not another fragmented set of tools. Promptly is The All-In-One Patient Experience Suite. Most practices consolidate 4+ systems (and their costs) with our single platform, saving an average of $88,000 a year. We're built to supercharge your existing workflows, not override them, and with millions of dollars and thousands of hours saved, our results speak for themselves. Best of all, we prioritize human engagement and support. You get a dedicated account manager and real support. We're your partner, not just another vendor.
How can we get started with Promptly?
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We automate the tedious stuff so people can do the people stuff
