Imagine needing support and getting it from a real human

(That's us)

It's not lip service—we walk the talk, building one-on-one relationships with our clients from onboarding to ongoing support. You're not just numbers in a system; we'll know you by name. Plus we're surprisingly fun for software people.

Meet the team

We believe automation should humanize healthcare

And at Promptly, that’s exactly what we’re doing.

Let’s be real, patient experiences often fall short—for both the practice and the patient.

What if the behind-the-scenes of running a practice was so streamlined, staff could spend more time with their patients? What if making an appointment was a zero-stress task?

Running a specialty practice doesn’t have to be so complicated, and connecting with patients doesn’t have to be so fragmented.

At a time when high efficiency, low costs, artificial intelligence, and increasing profits reign supreme, we're building technology to support more patient engagement and human connection, not less. Because human connection is what it’s all about.

Howdy, partner 👋

We’re a bunch of healthcare alums, software devs, customer experience pros, and, naturally, tech nerds all brought together by one goal: to make the patient engagement experience better for both you and your patients. Our developer team has experience building entire EHR and PM systems from the ground up and are constantly engineering Promptly’s suite with new ways to improve care workflows.

We take our job seriously, but you’ll never find us in stiff ties (we’re the ones in matching tracksuits at tradeshows) or parroting corporate-speak when talking person-to-person will do just fine.

Anish Kapur

Founder and CEO

Shaun Priest

Senior VP of Growth

Mark Babbitt

Director of Strategy

Greg Grasso

Director of Patient Experience

Logan Wang

Director of Marketing

Arun Kapur

Executive Advisor

Want to see how Promptly will work for you?

A real person (probably Greg^)

will get back to you ASAP.

Request demo

What we stand for

“As a large management services organization serving 100+ providers across different states, we need solutions that can adapt to meet our needs. The Promptly team has been a true partner to us, working to ensure their solutions work well for us.”

Jonathan Lujan, M.S., M.B.A.
CEO of Sight Growth Partners

“As a large management services organization serving 100+ providers across different states, we need solutions that can adapt to meet our needs. The Promptly team has been a true partner to us, working to ensure their solutions work well for us.”

Jonathan Lujan, M.S., M.B.A.
CEO of Sight Growth Partners

“Promptly has significantly enhanced our efficiency and patient satisfaction—the streamlined workflows and real-time eligibility checks have saved my team countless hours.”

Carrie Jacobs, COE, CPSS, OCS

“Using Promptly to automate processes to meet patient demand has been a game-changer for our business—we’ve accelerated payment collections while reducing costs from redundant tasks.”

James Smith, CPA JD
CEO, Utah Eye Center